Journalist CRM
Newsroom CRM with an AI bot
A CRM for journalistic work combined with an AI Telegram bot: sources, assignments and permissioned chat conversations.
- Client
- Vietnam News Agency team
- Status
- Live product
- Service area
- Software SolutionsAI Transformation
- Industry
- Media & Journalism
- Stack
- Multi-tenant ERPTelegram BotPM2

The brief
Reporters needed source and assignment management plus AI research support without leaving Telegram.
Approach
Newsroom tenant on the ERP plus a Telegram bot with an approved user list and audit log, connected to the CRM data.
What shipped
Live CRM and bot used by the newsroom; AI actions logged and permissioned.
- Source management
- AI assistant bot
- Role-based permissions
We are a team that sticks to its principles
- 01
Measure before and after — no result claims without a baseline.
- 02
People approve; software proposes.
- 03
Ship in pilots small enough to fail cheaply.
- 04
Every deliverable has an owner and an acceptance test.
Ready to work with us?
Tell us the problem. We will come back with a scope, a team and a first milestone.



